Linked In  Facebook  twitter
Carrara Concierge

Terms

Carrara Concierge provides packages based on your individual needs.  A complimentary one hour of service is provided for consultation.


Methods of Payment

  • Carrara Concierge accepts cash or cheque
  • Gift certificates are available upon request

Terms & Conditions

  • Carrara Concierge services are limited to what is legal and ethical.
  • Rates do not include the cost of products, services or charges which may be incurred while executing the desired service.
  • Carrara Concierge is not responsible for any dissatisfaction of purchases by clients from third party vendors.
  • Carrara Concierge is not responsible for any damage of property from a third party vendor.
  • Carrara Concierge charges on a per hour and not per task basis.  If we can do 2 or more tasks in an hour it would only be the one hour charge you would be billed.  We bill for a minimum of a one hour charge and then in 15 minute increments thereafter.  For certain services such as renovation projects and event planning, a deposit may be required prior to providing the service.
  • Services are billed at a minimum of a one hour charge and in 15 minute increments thereafter.
  • Carrara Concierge is not responsible for any damage of property from a third party vendor.
  • Payment is due upon receipt of service with the exception of Pre-paid Packages.  Pre-Paid Packages must be paid in advance of execution of service(s).
  • Payment is due within 30 days of invoice date for clients who have an approved credit account with Carrara Concierge. Outstanding amounts owing after 30 days will be subject to an interest charge.
  • Services are performed on a first come, first serve basis and booking in advance is highly recommended to guarantee your service request time is met.  Most services can be performed almost immediately but without advance booking there is no guarantee that this will be the case.
  • 24 business hour notice is required for cancellation of service.  A cancellation charge will be levied for cancellations with less than 24 business hours notice.
  • Normal business hours are Monday to Friday from 8:00 a.m. to 6:00 p.m. and Saturday from 9:00a.m. to 5:00p.m.
  • All prices are subject to change without notice.

Cararra Concierge

~ A New twist on an Old Tradition ~